31 Jan 2022
Warranty Condition
- Victor Products have warranty period as followings:
- Fan motor 3 years
- Compressor 5 years
- general warranty 1 year
- Warranty is valid for products that are home-use and broken from quality only. Warranty is void if the product is commercially used or have been modified.
- Warranty does not include transportation cost or on-site service
- Warranty does not include plastic parts that can be easily broken such as fan blades, plastic faucets.
- Warranty is valid for products in Thailand only.
- Warranty is not valid for damages from the following reasons :
- products are commercially used
- damage from natural disasters such as flood, lightning, fire, chemical substances, electrical shortage, ants, mouse or other insects.
- user’s own modification, edition, or any broken damage from usage.
- Warranty is void under following conditions
- Model and serial number on warranty card is different from the real product.
- Warranty card is torn, damaged or modified.
- Some equipment are not warranted if they are deteriorated by time.
- User must present warranty card to receive service.
- For any dispute, warranty condition is referenced in Thai language